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Frequently Asked Questions

Why is advising important?

Advising services are an essential part of student success. Through advising, students can better prepare for each semester and make educated decisions towards their program course selections. Meeting with an advisor allows students to stay on track towards graduation, plan for transfer, and help identify opportunities to enter the workforce.

What is continuous advising?

Continuous advising is encouraged for all degree-seeking students to meet with either their Student Success Advisor or Major Faculty Advisor before registering in classes each semester. Students who receive advising are more successful in completing their degree and doing so in a logical and timely manner that removes certain barriers students might face through self-advising. Continuous advising helps eliminate the mistake of taking wrong or extra classes, making sure that they are eligible for a certain class within a specific term, and managing a student’s schedule to best fit their needs.

What are the responsibilities of students and advisors?


Student Success Advisors provide information to prospective, current, and returning students on:

  • Empowering you, the student, with knowledge on how to succeed in college
  • Degree Planning - what is required for your degree
  • Build a semester by semester plan - How long it will take to get my degree
  • Scheduling Course(s) per Semester - Help build a class schedule
  • Campus Referral - If we do not know the answer, we will get you connected to someone who does
  • Transfer Assistance - What you need to know about and do to transfer to a 4-year university
  • Academic Support - We have resources to help if you are struggling in a course
  • Degree Audits - What classes do you need to take to graduate
  • Major Faculty Advisors transition - your major faculty advisor will be your best resource to graduation after the first semester or program acceptance


  • Make an appointment with your Student Success Advisor
  • Be willing to make informed timely decisions during your advising appointment
  • Do not procrastinate building/registering your semester schedules
  • Keep the CSI catalog handy to review as needed
  • Check and read your CSI email
  • Set up your voicemail for your cell phone
  • Talk to your instructors if you have any issues with either subject matter, attendance or completion of coursework
  • Respond to emails from your instructors or advisor as soon as possible
  • Follow College policies and the CSI Student Code of Conduct

Who are my Student Success Advisor and Major Faculty Advisor? What is the difference?

Student Success Advisors are assigned to students based on their degree/program selection. Students meet with their Student Success Advisor when first enrolling or transferring to CSI. The Student Success Advisor will help in the planning of courses for the first term or until program acceptance for those that require a separate application. Student Success Advisors will transition information to move forward with continuous advising through the Major Faculty Advisor. Students may contact the Advising Center at, by phone at 208-732-6250, or by visiting the Find Your SSA Advisor page to learn who their Student Success Advisor is and schedule an appointment.

Major Faculty Advisors are faculty members under a student’s selected degree/program of interest. Students begin to meet with their Major Faculty Advisor typically in the second semester of enrollment when they go to set up classes. Major Faculty Advisors are there to assist students in selecting courses that best fit the students’ schedule and keeps them on track to graduate. Students are informed of who their Major Faculty Advisor is when first meeting with their Student Success Advisor. Students may also contact the Advising Center, look to the program websites page, or visit the Find Your Major Faculty Advisor page to learn who their Major Faculty Advisor is and how to contact them.

When should I meet with my advisor?

New students should meet with their Student Success Advisor as soon as they have been officially admitted to CSI and submitted any official documentation, including transcripts.

Current students should meet with their Major Faculty Advisor at least two weeks before the start of the registration period each semester. It is also encouraged for students to meet with their advisor periodically throughout the semester if any questions or concerns arise.

How do I contact my advisor?

New students, undeclared, Liberal Arts majors, and non-degree seeking students should contact the Advising Center and schedule an appointment to meet with their Student Success Advisor.

Current students will be directed to contact their Major Faculty Advisor for continuous advising. To set up an appointment with your Major Faculty Advisor, visit the directory page for office hours and location.

What materials should I bring to my advising session?

Being prepared for your advising meeting will make the best use of your time and be as informative as possible. We suggest you bring the following materials to each session:

  • List of questions and concerns regarding your declared major
  • Placement test scores (if applicable)
  • List of course interests
  • Transfer questions and employment workforce opportunities

Do I need to declare a major before I start college?

It is helpful to declare a major before the start of the academic year as part of the catalog matriculation process. However, it is not required to select a major before attending classes, unless you plan on receiving Financial Aid. Contact the Advising Center or view the program listing to research your degree options.

How do I receive help on declaring a major?

If you are uncertain about what program to study or have a few career ideas but don't know where to start, the Career and Counseling Services is here to help. Career and Counseling Services offers a wealth of information on hundreds of careers to help you research career options and educational goals. Weekly workshops are available in Career Exploration, Successful Job Seeking, and Test Anxiety at no cost.

Can I change my declared major?

It is not uncommon for students to change their major while attending CSI. These changes happen as a result of a shift in lifestyle and interests, career path exploration, or workforce needs. Before you declare a new major, we highly suggest setting up a meeting with your current and potential major faculty advisor to discuss the pros and cons in each area of study. If you decide to change your major, submit the request online through MyCSI.

Please note: Students receiving financial aid and scholarships should consult with a Financial Aid Advisor to discuss conditions relating to a change in major.

How long are my placement scores valid?

Placement scores will be considered valid if they have been taken within three years from the date of original testing.

How should I balance college and other outside obligations?

Because every student has different life obligations such as work, family, travel, and course delivery preferences, flexibility is key. The chart below is a guideline to keep in mind when planning your schedule.

Outside Time Obligation: 40 hours/week 30 hours/week 20 hours/week 5-15 hours/week
Suggested Credit Load: 6 credits 9 credits 12 credits 14-16 credits

When should I register for classes?

New students are encouraged to supply all admissions documentation as soon as possible and set up their advising appointment with their Student Success Advisor immediately upon confirmation that all documentation has been received by CSI. New students will review courses with an advisor, develop a semester plan, and get registered. Getting started earlier in the process allows for more flexibility in creating a desired course schedule.

Current students are strongly encouraged to schedule a time to meet with their Major Faculty Advisor a minimum of two weeks before registration opens. Getting continuous advising done earlier allows students to develop a plan and to know what classes to sign-up for on the first day of open registration. Registering early for classes will provide many course section options, so don't wait until the last minute. The Academic Calendar indicates the open registration dates for each term.

When and how do I register for classes?

New students will learn to register for classes with the assistance of their Student Success Advisor.
Current students are expected to register online using MyCSI after first completing continuous advising with their Major Faculty Advisor.

Where can I find my class schedule after I register?

You can view and print your class schedule on MyCSI. The course schedule contains the course title, credit amount, instructor, class meeting time, and class location. If you don't know your textbook and class material requirements, take your schedule to the Bookstore and the staff will assist you with your required texts and other purchases.

Will all completed credits transfer to the 4-year school that I am planning to attend?

CSI is an accredited institution, therefore all completed credits will transfer. While all the credits will transfer, each school will determine transfer equivalency for the intended program. We suggest you contact a transfer representative or advisor from your intended transfer institution to determine course selection and transfer equivalency from CSI.