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Request for Information (RFI) College Operations Software Solution


The College of Southern Idaho is soliciting information from vendors to provide a solution that includes SIS, ERP, and CRM capabilities that are designed to support the higher education industry, specifically two-year community colleges.


  • The solution provides out-of-the-box functionality to support all major types of CSI students including
    • Degree-seeking
    • Non-degree seeking (credit-bearing)
    • Non-degree seeking (non-credit bearing)
    • Dual Credit
    • Workforce Development (Apprenticeship, Open Enrollment, Custom, Health Sciences)
    • Professional Development
    • Community Education
    • Adult Basic Education/GED
    • Active Aging
    • Multi-role (e.g., any combination of the above types of students, such as a full-time employee that is also a degree-seeking student on weekends, an adjunct instructor during the summer, and participates in Community Education courses)
  • Provides out-of-the-box functionality for most or all SIS, ERP, and CRM capabilities without the need for custom software development.
  • The ability to seamlessly integrate with CSI systems and applications and common software systems designed for the higher education industry.
  • Provides an intuitive, consistent, and personalized digital experience across all modern computing devices (e.g., web, mobile, and touch devices).
  • Will provide users with a common application interface for all college operations encompassed in SIS, ERP, and CRM capabilities.
  • Will help CSI standardize its operations, streamline its processes, and reduce the duplication of software functionality in the environment.
  • Aligns with industry standards that help CSI deliver an integrated, scalable, and resilient enterprise architecture.

Access the RFI

To access the RFI, please email the contacts listed below, providing some background about your interest.

Vendor Responses Due Date

Vendor responses to the RFI should be submitted to CSI by Friday, February 7, 2020, at 3 p.m. (MST).

RFI Questions and Answers

For questions or clarifications regarding the RFI, please email the contacts listed below as detailed in the RFI.  Questions will be answered by January 31, 2020, and posted here. The College cannot guarantee that questions received after January 31, 2020, will be answered.

View the current set of vendor Questions and Answers.


Larisa Alexander
Director of Projects & Support Services

Andy Williams
IT Service Owner