Thank you for visiting the College of Southern Idaho (CSI) Web site and reviewing our Online Privacy Statement. This statement addresses collection, use, security of, and access to information that may be obtained through use of the College of Southern Idaho's Web site.

Information Collected if You Only Browse the College of Southern Idaho Web site

If you do nothing during your visit but browse through the Web site, read pages, or download information, we may gather and store certain information about your visit. This information does not identify you personally. We automatically collect and store the following information about your visit on some of our Web pages:

1. The Internet domain and IP address used to access this site. The Internet domain is the portal through which you access the Internet, such as AOL if you are an AOL user, "xyzcompany.com" if you use a private Internet access account, or "xyzschool.edu" if you connect through a school. An IP address is a number that is assigned to your computer whenever you are using the Internet;
2. The type of browser and operating system used;
3. The date and time;
4. The pages you visit; and
5. The last Web site you visited before coming to College of Southern Idaho's Web site.

College of Southern Idaho uses any of the information it automatically collects to improve the Web services it offers. CSI analyzes this information (the Web site logs) to determine how our Web site is being used so that we may continually improve the site's usefulness.

What We Collect if You Volunteer Information

If during your visit to our Web site you participate in a survey, send an electronic mail message, or perform some other transaction online, the following additional information will be collected:

1. The electronic mail address and contents of electronic mail, for those who communicate with us via electronic mail;
2. Information volunteered in response to a survey; and
3. Information volunteered through an online form for any other purpose.

The information collected is not limited to text characters and may include audio, video, and graphic information formats that you send us.

We may use electronic mail you send us to respond to you as needed, to address issues you may identify, to further improve our Web site, or to forward the electronic mail to a CSI department or another public agency for appropriate action. Survey information is used for official college business described on survey Web pages. Information from other online forms is used for only official college business or for purposes expressly stated on the forms.

Cookies and Applets

To better serve our users we may use "cookies" to customize your browsing experience on the CSI Web site. Cookies are simple text files stored on your computer by your web browser. Cookies created on your computer by using this Web site do not compromise your privacy or security.

Applets are tools downloaded to your computer to work with the software you have. Applets are intended to enhance your browsing experience by enabling you to view information in a unique manner or enable access to information that your computer would otherwise be unable to access without the applet.

Several of the most recent versions of browser software can notify you before a Web site places a cookie or applet on your computer. Some browsers will allow you to block the creation of cookie files and downloading of applets altogether if you choose, or provide the option of individually accepting or rejecting any particular cookie or applet request.

You must allow your browser to accept cookies to be able to use some of CSI's online systems. If you disable cookies or run a 'cookie cruncher' on your client computer, you will get errors when trying to use applications that use cookies.

Personal Information and Choice

You may choose whether to provide personal information online. "Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, SSN, and telephone number, but does NOT include the user's domain name or IP address.

We collect no personal information about you unless you voluntarily provide it to us. You may choose not to contact us by electronic mail, participate in a survey, or to provide any personal information using an online form. Your choice not to participate in these activities will not impair your ability to browse CSI's Web site and read or download information provided on the site.

If personal information is requested on the Web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it and may be subject to public inspection and copying if not protected by federal or state law.

Users are cautioned that the collection of personal information requested or volunteered by children online or by electronic mail will be treated the same as information given by an adult and may be subject to public access.

Public Access to Information

In the state of Idaho, laws exist to ensure that government is open and the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs, including the privacy of individuals. Exceptions are provided by both state and federal laws.

All of the information collected at this site is considered public information and may be subject to inspection and copying.

Public Access to Your Personal/Private Information

College of Southern Idaho may require you to provide certain personal/private information in order to complete official college business transactions over the Internet. You may choose not to provide this information, but if you choose not to provide it we will be unable to complete the online transaction, and you will have to complete the transaction by some other means (such as in person, via regular mail, over the telephone).

We may disclose all of the information we collect with nonaffiliated third parties that are acting on our behalf or are acting jointly with us, as permitted or required by law such as responding to subpoenas and other legal processes, and those with whom you have requested us to share information. We share information within CSI so that our offices can work together to meet your needs.

• We limit employee access to personal information to those who need to know this information in order to provide the best customer service.
• We maintain policies and procedures covering the proper physical security of workplaces and records, and use appropriate physical, electronic, and procedural safeguards to protect your personal information.
• We use technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to personal information.

Your Right to Review and Correct Personally Identifiable Information

The College of Southern Idaho provides procedures for correcting inaccurate information, including establishing mechanisms for individuals to review information about them and recommend changes in information they believe to be inaccurate. You can access any personally identifiable information we collect about you by contacting the director of the CSI Records and Admissions Office. You may correct factual errors in your personally identifiable information by submitting a written request that credibly shows the error. We will take reasonable steps to verify your identity before granting access or making corrections.

College of Southern Idaho
Office of Admissions and Records
PO Box 1238
Twin Falls ID, 83303
208-732-6234 or 800-680-0274, ext. 6234

Please include your name, address, and/or e-mail address when you contact us.

Privacy-Related Inquiries and Complaints

College of Southern Idaho takes its users' privacy concerns seriously. If you believe that CSI has not complied with this Online Privacy Statement with respect to your personal information or you have other related inquiries or concerns, you may write to the CSI Webmaster:

College of Southern Idaho
Webmaster
PO Box 1238
Twin Falls, ID 83303

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the CSI Online Privacy Statement has not been complied with. We will investigate your inquiry or complaint promptly.

The policies and practices described in this disclosure are subject to change, but we will promptly post any significant changes online for your information.

Please note that CSI is not responsible for the content or privacy practices of non-CSI Web sites to which this site or any other CSI Web site may link. You should review the privacy policy of such sites before using the sites.

This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via College of Southern Idaho Web sites.