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In Crisis

If you are in a mental health crisis, we want you to reach out and get help. You are brave and bold and you can do this! Our hours of operation are Monday – Friday 8 a.m. - 5 p.m. and we are here to help. We understand, however, that mental health emergencies can happen at any time.

Free and Confidential Resources

The Crisis Center of South Central Idaho
Website
ccosci.org
Phone
1-866-737-1128
Address
570 Shoup Ave. W,
Twin Falls,
Idaho, 83301

Twin Falls Mental Health Line
Phone
dial 988

Mobile Crisis Unit
Phone
(208) 736-2117

COVID Hotline
Phone
1-986-867-1073 (8 am -8pm 7 days a week call or text) or toll free 1-866-947-5186 

National Suicide Prevention Lifeline
Website
suicidepreventionlifeline.org
Phone
1-800-273-8255

Veterans Crisis Line
Website
www.veteranscrisisline.net
Phone
1-800-273-8233 and press 1
Text
838255

Crisis Text Line
Website
www.crisistextline.org
Phone
Text the word HOME to 741741
For Deaf or hard of hearing option call 1-800-799-4889
For the Nacional de Prevención del Suicidio 1-888-628-9454


National Domestic Violence Hotline
Website
www.thehotline.org
Phone
1-800-799-7233

Voices Against Violence
Website
www.vavmv.org
Phone
(208) 733-0100
Address
212 2nd W.
Twin Falls,
Idaho, 83301

Busting Myths of Crisis Text Lines/ Crisis services

  • You have to be suicidal to use a crisis line. Not so! If it’s a crisis to you, it’s a crisis to us. We all have unique triggers, thresholds, and experience. Less than one percent of the people who text us are actively suicidal, help-rejecting, and in need of an active rescue. We’re proud to offer support to every single person who contacts us. Questioning reaching out? Do it. We’ve got your back.
  • Rapport can’t be created with a stranger over text message. This couldn’t be further from the truth. 66 percent of the people who text share something with their Crisis Counselor that they’ve never told anyone else. Text is actually extremely effective in crisis counseling because rapport is created quickly. Texting is comfortable for many people.
  • Crisis lines are busiest during holidays. Holidays may seem stressful, but our data shows we receive 20 percent fewer texts during holidays.
  • You have to wait a long time to speak to a Crisis Counselor. This might be true for other services, but not at Crisis Text Line or National line. We don’t take you in the order you text in. Rather, we take you by risk, kind of like in an emergency room. If you have a sprained pinky finger, you’ll wait while the person with the gunshot wound goes into the operating room. When you text us, or call an algorithm assesses your risk based on our present collection of messages and places you into a queue. So, if you’re actively suicidal, our Crisis Counselors will be in touch with you before they take the person who simply feels down and needs a listening ear. In fact, we connect with all incoming suicidal texters and emergency calls in 13 seconds on average.
  • You will be passed off to other resources. The last thing we want you to feel is dismissed. Most of the time, our texters or callers simply need an empathetic ear. Sometimes, people need more information on a specific issue to take their next steps, in which case we point them in the right direction. One of our favorite resources for people who are texting or calling us because they’re concerned about suicidal loved ones (that’s right – you can text us if you’re worried about someone else)

Non-Emergency Community Resources

Most of these services cost little to nothing

Gilbert’s Pantry
Gilbert’s Pantry provides food and personal items to CSI students.
Rosa Lopez(208) 732-6289

Legal Clinic
CSIs Legal Clinic provides free advice on legal matters to CSI students.
Rosa Lopez
(208) 732-6289

CSI Safety Department
The CSI Saftey Department provides help on campus.
Phone
(208) 732-6605

Report a Concern
Report a Concern is an online reporting system for incidents of concern.
Report Form
maxient.com

Charlie Health / Primary Mental Health / Virtual IOP
Open 24/7. No waitlist, accepts all insurance including medicare and tricare. Offers resources such as crisis clinicians, a trauma informed therapist, family therapy, group therapy, and medication management. Free support groups for providers, caregivers, and athletes.
Phone
(208) 585-7011

Mustard Seed
Mustard Seed can provide assistance with finances, clothing and living expenses.
Phone
(208) 733-9430
Address
702 Main Ave N.
Twin Falls,
Idaho, 83301

Valley House Homeless Shelter
Phone
(208) 734-7736
Address
507 Addison Ave. West
Twin Falls,
Idaho, 83301

South Central Community Action
Shelter, food assistance and other resources
Website
sccap-id.org
Phone
(208) 733-9351
Address
550 Washington St. S.
Twin Falls,
Idaho, 83301

Intermountain Fair Housing Council
Intermountain Fair Housing Council provides assistance with discrimination or housing access issues.
Website
ifhcidaho.org
Phone
(208) 383-0695