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Student Support and Policies

Your student journey at CSI offers you endless possibilities.  As you navigate through your academic experience, it's important to know about and use tools and resources that can help you to succeed.  Similarly, it's also crucial for you to know about rules and procedures CSI adheres to for the benefit of all students.  Please take a few minutes and read the following points carefully.  You'll be glad you did!

Click to expand and read each section.

Attendance Verification for Financial Aid
Attendance Verification is submitted by your instructor each semester. Your Federal Student Aid is dependent on your academic attendance and participation in an academically related activity. See the Disbursement section of the Disbursements and Refunds webpage for more information about how attendance impacts your financial aid. 
Instant Access Program
Your instructor can help you identify if your course is included in CSI’s Instant Access Program. The Instant Access Program allows students immediate digital access to course materials (including textbook) through Canvas by the first day of class at a significantly reduced cost for up to two weeks free through the add/drop deadline. Your digital course materials are provided by the CSI Bookstore through Canvas and are free throughout the add/drop period. Your student account will be charged the discounted textbook fee on or before the first day of class if you choose to participate. If you decide to opt-out, you must complete the process by the course add/drop deadline and your account will be refunded after the opt-out deadline. You will be responsible for sourcing the materials elsewhere.  


To access your materials: 
  • Click the RedShelf Course Materials link in the left panel in Canvas or select it within Modules. 
  • Click on the course listed in the top portion of the page under Your Courses.  In addition, all your materials are listed below under Your Materials. 
To opt-out: 
  • Click the RedShelf Course Materials or RedShelf Opt-Out link in Canvas. 
  • Click into the course under My Courses on the top portion of the page. 
  • Click the Opt-Out link in the blue banner on the materials overview page and follow the prompts.  
  • You will have until the add/drop deadline to complete this process and you will be responsible for getting access to the materials elsewhere. 

 

*Note: If your course uses a supplemental homework platform and an eBook, students who opt-out will lose access to both materials. 

Dropping a Course or Withdrawing from a Course

What is the difference? The drop period ends on the first Sunday following the beginning of the semester. A dropped course is not reflected on the student’s transcript. The withdrawal period then begins and lasts through 75% of the course.

Withdrawal means the student attempted the course but did not complete any credit; the grade of W will appear on the student’s transcript. 

Visit the registrar's course schedule management page for more information. 

AI Statement
CSI recognizes that artificial intelligence (hereafter, “AI”) can complement and enhance learning. CSI instructors may advise learners about the appropriate use of AI tools in their course. Learners are expected to do their own work and exercise critical thinking to cultivate ethical approaches when incorporating AI content in their work. Learners are responsible for checking the quality and accuracy of AI content and may be required to provide clear documentation of AI use and illustrate their processes. Improper use may be subject to the CSI Academic Integrity Policy. 
Academic Integrity
CSI students, faculty, staff, and administration are expected to be honest in all aspects of their college education and employment. All student work is evaluated with the understanding that the work presented is the individual’s own ideas, concepts and understanding. The Student Code of Conduct and Academic Integrity can be accessed on the Student Handbook page Academic Integrity.  
Dual Credit (Applicable for High School Based Dual Credit Courses Only)
If you are participating in CSI Dual Credit program, be aware that enrollment and tuition payment deadlines may be different than the published Instructional Calendar dates. Go to Tuition and Fees for tuition payment deadlines. Go to How to Apply for Dual Credit for more information about the CSI Dual Credit enrollment process and deadlines, and State of Idaho Advanced Opportunities Fast Forward funding. 
Distance Learning and Testing (Online Courses Only)

Identification verification is in effect for all online classes. Online courses at CSI MAY require students to take proctored exams in a face-to-face setting. Proctored testing is available at the CSI Testing Center and at CSI’s off-campus centers in Gooding, Jerome, and Burley. Further, proctored testing is available at Boise State University, College of Western Idaho, and Idaho State University. Students who live outside of these areas may also be required to take exams in proctored environments. In some cases, testing centers charge a fee for their services. Students are responsible for paying these testing fees.  Students are encouraged to research proctored testing options at the course's start to determine the potential cost of these services.  

For CSI Testing Center and proctored exams go to Proctored Exams. For information regarding identity verification and online course support go to About Online Learning at CSI.

Emergency Management

The College of Southern Idaho takes campus and personal safety very seriously. When entering a classroom for the first time, we encourage you to take note of the nearest exit should the need to evacuate the building ever exist. In an emergency, CSI will provide updated information as needed through your CSI email and CSI Rave communication. Please make sure your CSI email is activated and your phone number is registered with Rave Alert. You can find instructions for the RAVE Alert emergency notification system at this link.  

Students and faculty should rely on 911 for situations of extreme personal injury or immediate danger but can contact Campus Safety at 208-732-6605 for other emergencies. For a complete campus safety plan, students and faculty can visit the CSI Safety Committee webpage. 

How Can CSI Help?