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Read CSI Coronavirus Alert CLOSE ALERT

Frequently Asked Questions

When will all CSI classes be moved online?

Classes will be online starting Monday, March 30, 2020, if they haven’t already moved. Specific CTE classes will continue to meet on campus as regularly scheduled. Class information will be found on Canvas. Students with questions about accommodations should contact their professor.

Can I come to campus?

Everyone is encouraged to avoid campus, unless campus resources are needed. All students should consider going home. Eagle Hall, the Eagle View Apartments, and the Northview Apartments will remain open for those who are unable to return home.

Are events hosted by or hosted at CSI canceled? 

Yes, all events (including athletics) have been canceled. This will continue until further notice.

Will I still get paid if I can’t work? 

Yes, all employees are encouraged to work as much as they can from home, but payroll for employees will continue even if you can’t work. Further information will be forthcoming. Work with your supervisor to make a plan that works for you.

How do I get a refund for Child Care I have pre-paid for the semester?

Contact Ellen Neff at We need proper contact information for the person who needs to be refunded.

Can I get refunded for my dorm room or apartment if I go home?

Yes, rates will be prorated and returned to you. Please contact Dean of Students, Jason Ostrowski at to discuss your refund.

Is the whole campus shutting down?

No. Currently, CSI still has most student services available remotely and classes will continue online where possible. See the closures and cancellations list for more information.

Is the Rec. Center shut down?

Yes, it will be closed to everyone until further notice.

I don’t have anywhere to go. Can I stay in the dorms or campus apartments?

Yes, campus housing and dining will be open and available for students. Contact Dean of Students, Jason Ostrowski at, to make a plan that will work for you.

I don’t feel safe at CSI, can I go home? 

Yes, please contact your instructor to make them aware of your situation. All efforts are being made to help make you feel safe.

Can I withdraw from my classes this semester without penalty? 

The withdraw deadline for full-semester courses has been extended to Thursday, April 30.  Students should only withdraw after exhausting all other options for success such as working with their instructor and tutoring services.  Withdrawn courses do contribute to a student’s completion rate, so students are encouraged to discuss how withdrawing might affect their future financial aid eligibility with the CSI Financial Aid Office.  Course Withdrawal and Complete Withdraw forms can be found on the Reports and Forms menu in MyCSI.  These forms can be emailed to for processing.

If I withdraw can I be refunded for my tuition?

CSI continues to follow its standard withdraw policy, in which refunds are only issued for drops during the first week of the term.  Please see the CSI Catalog for more information.

Do I still need to pay my last Tuition Loan Agreement payment on March 27?

Yes, if you are remaining in class you need to pay your last tuition loan agreement payment. The $75 late fee will be waived, but a registration hold will be put on your account if it is not paid. We will work with students individually if payment can’t be made by March 27. Please contact the CSI Business Office with any questions about your payment

What actions are being taken at the College residence halls to prevent any potential spread of the coronavirus?

Residence Life and Custodial Services staff members are taking proactive measures to reduce exposure within each residence hall. These efforts include: 
  • Drastically reducing the number of people on campus. Social Distancing is still the most effective way to prevent the spread of this virus. 
  • The increasing frequency of surface cleaning, especially handrails, elevators, restrooms, and doors. 
  • Posting information and raising awareness to include disseminating information on the College website. 
  • Ensuring that in-hall staff knows where to direct students with concerns about coronavirus. 

I am afraid of contracting the coronavirus. Should I wear a mask?

The CDC does not recommend that anyone without symptoms wear a mask or isolate themselves.

Is there a concern for campus safety?

CSI officials have been closely monitoring the evolving coronavirus situation with the goal of protecting the health and wellbeing of the campus community. We are in constant communication with various experts including the South Central Public Health District.

I reside in a residence hall and someone on my floor has just returned from traveling abroad. They have some symptoms of a cold. What, if anything, should I do?

 The College encourages individuals to protect themselves from illness such as the cold, flu, and coronavirus by following the recommended actions: 
  • Students with specific questions or who are experiencing symptoms should call Physicians Immediate Care at 208-736-7422. 
  • Wash your hands with soap and water for 20 seconds before eating or touching your face. 
  • Cover your cough or sneeze into your elbow or a tissue and if you use your hands please wash your hands immediately. 
  • Clean frequently touched surfaces such as cellphones, door handles, and countertops with regular household cleaning products. 
  • If you are sick or feel ill, stay home and CALL Physicians Immediate Care at 208-736-7422. 

What if the College encountered a situation where an individual was found to have a confirmed case of coronavirus?

The College continues to closely monitor the situation in collaboration with the South Central Public Health District. In the event of a confirmed case of coronavirus on campus, the College is prepared to respond in a holistic manner. The campus community will be notified, and the South Central Public Health District established plans and protocols will be utilized.

What do I do if I or someone I know has been discriminated against as a result of this situation?

 Discrimination is not tolerated at CSI. Emotional support is available to students at the CSI Counseling Services at 208-732-6260. After-hours assistance is available from CSI Campus Safety at 208-732-6605. Faculty and Staff may contact the Employee Assistance Program at 800-726-0003. If you wish to formally report an incident, please use CSI’s Report a Concern Form.