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CSI Coronavirus and CARES Act Information CLOSE ALERT

Frequently Asked Questions

Are CSI classes online?

All summer 2020 classes will be conducted online. Fall 2020 classes will be held online, face-to-face, and hybrid. Adjustments will be made in accordance with CDC guidelines where necessary. Specific Career Technical Education classes will continue to meet on campus as regularly scheduled. Class information will be found on Canvas. Students with questions about accommodations should contact their professor.

Can I come to campus?

CSI will be opening campus to foot traffic on Monday, June 22, 2020. However, all student services are accessible by email and phone.

Are events hosted by or hosted at CSI canceled? 

Community events may be scheduled on campus as of August 1, 2020.

Will I still get paid if I cannot work?

All CSI employees are expected to return to campus by Monday, June 22. If you are unable to do so, please contact your supervisor.

When will the CSI Child Care Reopen?

CSI Child Care may reopen for the fall 2020 semester.

When can I apply to live in Eagle Hall?

The College will welcome our residential students back to campus this fall, reserving isolated space for exposed or infected students. Based on guidance from the South-Central Public Health District, students may be required to undergo COVID-19 testing throughout the semester if public health circumstances warrant. Students will be expected to wear facial coverings on campus where social distancing is not feasible (except in their sleeping rooms) and are encouraged to follow state guidelines while off-campus. The Residential Life Department will be sending out additional information related to the move-in process later in the summer. Find more information about student housing at

Is the whole campus closed to public?

CSI buildings are closed to the general public until at least June 22nd. However, most CSI services are available remotely by email or phone. Outdoor activities (walking, jogging, etc.) are allowed on campus as long as social distancing protocols are maintained. The CSI Main Campus in Twin Falls and the Mini-Cassia Center in Burley will accept foot traffic beginning Monday, June 22. The CSI Jerome and Gooding Centers will open to foot traffic on Monday, July 6.

Is the Rec. Center shut down?

The CSI Student Rec. Center will reopen to the public beginning Monday, June 22.

Can I withdraw from my classes this semester without penalty? 

The withdraw deadline for full-semester courses has been set and is non-negotiable. Students should only withdraw after exhausting all other options for success such as working with their instructor and tutoring services.  Withdrawn courses do contribute to a student’s completion rate, so students are encouraged to discuss how withdrawing might affect their future financial aid eligibility with the CSI Financial Aid Office.  Course Withdrawal and Complete Withdraw forms can be found on the Reports and Forms menu in MyCSI.  These forms can be emailed to for processing.

If I withdraw can I be refunded for my tuition?

CSI continues to follow its standard withdraw policy, in which refunds are only issued for drops during the first week of the term.  Please see the CSI Catalog for more information.

What actions are being taken at the College apartments to prevent any potential spread of the coronavirus?

Residence Life and Custodial Services staff members are taking proactive measures to reduce exposure within each area. These efforts include: 
  • Drastically reducing the number of people on campus. Social Distancing is still the most effective way to prevent the spread of this virus. 
  • The increasing frequency of surface cleaning, especially handrails, elevators, restrooms, and doors. 
  • Posting information and raising awareness to include disseminating information on the College website. 
  • Ensuring that staff knows where to direct students with concerns about coronavirus. 

I am afraid of contracting the coronavirus. Should I wear a mask?

We are committed to ensuring the safety of all CSI community members. In alignment with the recommendations from the CDC, Idaho Department of Health and Welfare, and South-Central Public Health District, face masks or coverings must be worn while indoors and in the presence of others, when social distancing is not possible.

Is there a concern for campus safety?

CSI officials have been closely monitoring the evolving coronavirus situation with the goal of protecting the health and wellbeing of the campus community. We are in constant communication with various experts including the South Central Public Health District.

I live in a residence hall and someone on my floor has just returned from traveling abroad. They have some symptoms of a cold. What should I do?

If you come in contact with an individual who is sick you should self-monitor for up to 14 days. If you come in contact with someone who has tested positive for COVID-19, self-isolate for 14 days and contact your instructor to make them aware of your situation.

What if the College encountered a situation where an individual was found to have a confirmed case of coronavirus?

The College continues to closely monitor the situation in collaboration with the South Central Public Health District. In the event of a confirmed case of coronavirus on campus, the College is prepared to respond in a holistic manner. The campus community will be notified, and the South Central Public Health District established plans and protocols will be utilized.

What do I do if I or someone I know has been discriminated against as a result of this situation?

Discrimination is not tolerated at CSI. Emotional support is available to students at the CSI Counseling Services at 208-732-6260. After-hours assistance is available from CSI Campus Safety at 208-732-6605. Faculty and Staff may contact the Employee Assistance Program at 800-726-0003. If you wish to formally report an incident, please use CSI’s Report a Concern Form.

Will the residence hall or apartments be open this fall?

The College will welcome our residential students back to campus this fall, reserving isolated space for exposed or infected students. Based on guidance from the South-Central Public Health District, students may be required to undergo COVID-19 testing throughout the semester if public health circumstances warrant. Students will be expected to wear facial coverings on campus where social distancing is not feasible (except in their sleeping rooms) and are encouraged to follow state guidelines while off-campus. The Residential Life Department will be sending out additional information related to the move-in process later in the summer. Find more information about student housing at

Will the cafeteria be open to students this summer and/or fall?

Dining Services will reopen on August 24, 2020. We are currently planning for all food service to be to-go only. Indoor seating areas will be reduced to promote social distancing.

What will be open this summer?

The College of Southern Idaho will be delivering most of our summer courses on-line. Campus offices will reopen to walk-in traffic on Monday, June 22, 2020. The Student Union Building will be open for computer and printer use and internet access. The main campus and Mini-Cassia Testing Centers are open. Some offices may be temporarily relocated to achieve social distancing, so please be attentive to signage on building entrances regarding any temporary office locations. Please refer to the College of Southern Idaho website at for further updates on the opening of our Off-Campus Centers.

Will there be athletic competition soon?

The College’s Athletic Department will be coordinating with regional public health offices and the National Junior College Athletic Association to implement athletics for 2020-2021. Active sanitizing and cleaning of facilities will occur, and athletic competitions may require reduced capacity for spectators. The National Junior College Athletic Association is expected to provide additional guidance in late June.