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SMS Terms of Service

The College of Southern Idaho (CSI) uses text messages to share information about student communications, campus services, events, and promotions with individuals who choose to participate in covered CSI text-messaging programs.

These Terms of Service explain how participation works, what types of messages you may receive, how to get help, and how to manage your text-messaging preferences. For information about how CSI handles information related to covered text-messaging programs, please review our SMS Privacy Policy.

What Programs Do These Terms Apply To?

These Terms of Service apply to CSI text-messaging programs whose affirmative opt-in processes reference or link to the CSI SMS Terms of Service and SMS Privacy Policy.

Covered messages may include:

  • Student communications
  • Campus services
  • Events
  • Promotions

Depending on your relationship with CSI and the programs you choose to hear from, messages may include information about admissions, enrollment, registration, financial aid, student success resources, deadlines, campus events, service updates, cancellations, closures, and related outreach.

Recipients may include:

  • Prospective students
  • Applicants
  • Current students
  • Individuals registering for or expressing interest in CSI programs, services, or events
  • Other individuals who affirmatively opt in through a CSI consent process that references these policies

These Terms do not govern emergency-notification systems or emergency communications.

How Do I Sign Up?

Participation is voluntary.

You may choose to receive text messages through an affirmative opt-in process, such as:

  • Admissions applications
  • Request for Information (RFI) forms
  • Event registration forms
  • Other CSI consent processes that reference these Terms of Service and the SMS Privacy Policy

Consent requires a clear affirmative action indicating that you want to receive covered text messages.

Providing a mobile phone number, submitting a form, applying to CSI, registering for an event, or requesting information does not by itself constitute consent to receive covered text messages.

Consent to receive covered text messages is not required to apply to, enroll at, participate in, or receive services from CSI.

Message Frequency and Charges

Message frequency may vary.

The number and type of messages you receive may depend on your relationship with CSI, the programs or services you use, your expressed interests, and the consent you have provided.

CSI does not charge a separate fee to participate in covered text-messaging programs.

Message and data rates may apply based on your wireless carrier's plan.

If you have questions about your text-messaging or data plan, please contact your wireless provider.

How Do I Stop Text Messages?

Reply STOP to a message to opt out of messages from the associated CSI messaging program or sender.

After you opt out, you may receive a confirmation message.

A STOP request applies to the messaging program or sender associated with the message you received. Opting out of one CSI messaging program may not opt you out of other CSI messaging programs for which you separately provided consent.

How Do I Get Help?

Reply HELP to a message for assistance.

You may also contact the CSI IT Helpdesk:

Email: helpdesk@csi.edu

Phone: 208-732-6311

Short Code 20426 and Supported Keywords

Some CSI text-messaging programs use short code 20426.

For programs that use short code 20426:

  • HELP may be used to request assistance.
  • STOP may be used to opt out of the associated messaging program.
  • START may be used to subscribe or re-subscribe to the associated text-messaging program where supported.

Keyword behavior described in this section applies to the short-code program and should not be assumed to apply to every CSI messaging sender, number, or platform.

Re-Subscription

If you previously opted out of a CSI text-messaging program, you may re-subscribe through a new affirmative opt-in process associated with that program.

Re-subscribing to one CSI messaging program does not automatically subscribe or re-subscribe you to other CSI messaging programs.

Message Delivery

Delivery of text messages depends on factors outside CSI's control, including wireless-carrier networks and device availability.

Wireless carriers are not liable for delayed or undelivered messages.

CSI does not guarantee that every text message will be delivered successfully or delivered within a particular timeframe.

Changes to These Terms

CSI may update these Terms of Service from time to time to reflect changes in messaging practices, operational requirements, or legal and compliance obligations.

The current version will be posted on this page together with the Effective Date and Last Revised date.

Privacy Information

Information about how CSI collects, uses, and protects information related to covered text-messaging programs is available in the SMS Privacy Policy.

Contact Information

If you have questions about these Terms of Service or need assistance with a covered text-messaging program, please contact the CSI IT Helpdesk:

Email: helpdesk@csi.edu

Phone: 208-732-6311

Effective Date: September 7, 2026

Last Revised: September 7, 2026