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Medical Assistant Program


Kara Mahannah

(208) 732-6728

Program Overview

The Medical Assistant Program prepares graduates to assist health care providers in outpatient settings performing administrative and/or clinical tasks. Medical Assistants are multi-skilled, allied health care workers who perform a variety of skills assisting health care providers with patient care. They assist with clerical duties, referrals, insurance billing and coding, minor in-office procedures; perform phlebotomy with lab tests, EKG’s, as well as many other administrative and clinical tasks. Upon completion of the program students are eligible to sit for the national medical assistant certification exam, CMA (AAMA) by the Certification Board of the American Association of Medical Assistants. The CMA (AAMA) is considered the gold standard of medical assisting professionalism. The CMA (AAMA) means a professional edge, increased prestige among peers and employers, better job security, and greater career advancement opportunities.

Students must be a high school graduate or have completed the GED/HSE before applying to this program. To promote success on the certification/licensure examination(s), all Required Courses must be passed with a grade of C or better.

Admission Requirements

In order to apply to the Medical Assisting program, the following items must be submitted (in a portfolio) to the Program Director by August 1st.

  1. Cover letter indicating why the applicant wants to be in the Medical Assisting Program and what makes them a strong candidate. The letter should be grammatically correct and signed by the applicant.
  2. Resume.
  3. Two letters of recommendation from employers, co-workers, previous employers, or teachers. The recommended format for the letters of recommendation are listed below.
  4. Most recent unofficial transcripts for: college, high school or GED and/or HSE. Official transcripts must be on file with the Office of the Registrar.
  5. Proof of high school completion: unofficial copy of diploma, transcript, GED or HSE certificate.
  6. Keyboarding test: applicants should key at approximately 35 nwpm. Exam can be taken at any CSI Testing Center.
  7. Applicants must submit computer competency exam (CSA Exam) results. Exam can be taken at any CSI Testing Center.
  8. Placement test scores for new college students only.
    1. Math - The College of Southern Idaho uses the ALEKS Test for math placement. This test can be taken in the Academic Development Center located on the second floor of the Meyerhoeffer Building or at any CSI outreach campus testing center.
    2. English - The College of Sourthern Idaho uses the Write Class Assessment for English Placement. This test can be done from any device with internet access. Click here to access the assessment. The Write Classs assesment can only be taken once.

Applicant's placement scores and/or transcripts must show proof of ability to complete all non-program required coursework within the first semester of the program. Inability to do so will forfeit the applicant's seat in the second semester of the program and the applicant will have to apply for readmission.

Mail documents to:

Kara Mahannah
College of Southern Idaho
Health Sciences and Human Services Department
PO Box 1238
Twin Falls, ID 83303-1238;


take them directly to the Health Sciences and Human Services Department in the Health Sciences and Human Services building located at: 397 North College Road.


An interview with the Medical Assistant Advisory Board will be scheduled by the program director on Wednesday, Aug. 7, 2019 after 5:30pm for all applicants who submit a complete portfolio. Students are selected on a point system. In the event that there are more applicants than seats available, the applicants having the highest points will be placed in the program.

Once accepted into the program, there will be a mandatory orientation Friday, Aug. 9, 2019 from noon to 2 p.m. to explain the following additional requirements:

  • First Aid.
  • Healthcare provider BLS from American Heart Association.
  • Proof of Health Insurance (for duration of program).
  • Present (< 6months) evidence of good health with a statement from a health care provider.
  • Proof of immunizations: Hepatitis B, MMR, Chickenpox, Tdap, and Influenza (after Oct.).
  • Pass background check.
  • Pass drug screen.

Letter of Recommendation

  1. Letters of recommendation should be written by someone who will address the applicant's professional skills such as abilities, work ethic, dependability, motivation, and attitude. These are suggested topics; the writer may wish to address other areas.
  2. The letters of recommendation will become part of the applicant's file, which will be reviewed by the Medical Assistant Advisory Board prior to their interview with the board.
  3. Letters of Recommendation - must be signed, addressed to Kara Mahannah, current date (within last year), and in a sealed envelope addressed by sender. Full points will not be awarded to unsigned, unprofessional, or unsealed letters.
  4. Experience has shown that people are usually happy to write letters of recommendation; however, they must be in the Program Directors office by the August 1st deadline.

Effectiveness Data

Program outcomes for the College of Southern Idaho's Medical Assist program can be found by clicking on the following:

Medical Assisting Annual Outcomes Report

Program Outcomes

Upon successful completion of the Medical Assisting program, a student will be able to:

  1. Demonstrate cognitive knowledge and psychomotor competencies required for entry into the medical assisting profession as outlined for accredited programs by the Medical Assisting Education Review Board.
  2. Incorporate critical thinking skills when performing patient care, interacting with patients and/or visitors in the medical office, medical providers, other medical office staff, or third-party payers.
  3. Use professional, effective, tactful, sensitive, culturally diverse, empathetic communication skills to interact with patients and/or visitors in the medical office, medical providers, other medical office staff, or third-party payers.
  4. Demonstrate an understanding of the medical assistant's legal, ethical, and personal boundaries when providing patient care while understanding patients' rights, HIPPA, individual state laws, and accurate reporting and documentation.
  5. Recognize potential unsafe working conditions and demonstrate knowledge of protective practices used in the medical office setting.
  6. Adhere to the standard code of conduct for the medical assisting profession.

Sample Career Opportunities:

  • Medical Assistants

*Talk to an advisor for additional career choices

Gainful Employment

The following majors are included in this program:

This information provided in cooperation with the U.S. Department of Education. Additional information about Gainful Employment can be found at


The Medical Assistant Program is accredited by the Commission on Accreditation of Allied Health Education Program (CAAHEP) upon the recommendation of the Medical Assisting Education Review Board (MAERB).

Commission on Accreditation of Allied Health Education Programs
25400 US highway 19. N., Suite 158
Clearwater, FL 33763