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Help Using Zoom

Zoom is a web conferencing platform that allows a user to attend meetings virtually from most smartphones or computing devices that have a reliable Internet connection. Visit to learn more about this technology.

Zoom offers both free and licensed features.

  • No License Required
    • Attendees - Zoom is always free for attendees.
    • Hosts - Zoom is free for hosting basic meetings with up to 100 attendees that last for 40 minutes per meeting.
    • Zoom is free for "one-to-one" meetings and there is no time limit.
  • License Required
    • Zoom requires a license for hosting meetings with more than 100 attendees, meetings that last longer than 40 minutes, or when needing access to advanced features like streaming, recording, company branding, and premium voice and video services.
    • Learn more about the plans and pricing options.

What do I need to use Zoom?

For the best experience using Zoom, we recommend the following setup:

  • Modern desktop or laptop with the latest operating system and security patches installed.
  • Web camera with microphone
  • Computer speakers or headset
  • Reliable high-speed Internet connection

For the official list of system requirements and configuration setup, review the resources below:

  1. Confirm your device meets the system requirements.
  2. Follow the instructions on setting up the software on a Windows, Mac, or smartphone device.

I need help joining a CSI Zoom meeting.

For assistance with Zoom meetings or classes hosted by CSI, contact our Support Hotline at (208) 732-6311. We are available every day from 7:00 AM – 7:00 PM (excluding holidays and campus closures). You can also send us an email at

How do I learn to use Zoom?

Want to learn more about using Zoom for personal or professional use? The College of Southern Idaho offers a variety of resources to help you become proficient in using technologies like Zoom.

Discover more ways we can support your goals via CSI Workforce Development Programs.

Want to learn more?

The College of Southern Idaho offers a variety of technology resources for every age group and skill level to help you achieve your personal and professional goals.

Reach your goals with classes and training from the Workforce Development Program.